TransAM supports six types of users:
- Guest: A read-only user capable of viewing but not editing all data relating to the user's organization list (Transit Agency user) or all agencies (State user).
- Agency Staff: Manage their account settings; view, edit, and report on assets owned by their agency; manage their agencies unconstrained capital plan; manage the funding of their capital projects.
- Agency Transit Manager: Manage account settings for all users in their organization list; view, edit, and report on assets owned by their agency; manage their agencies policy; manage their agencies unconstrained capital plan; manage the funding of their capital projects.
- State Manager: View and report on assets for all the agencies in the Commonwealth. Manage account settings for transit and state users.
- Admins: System administrators who have access to special features and functions that enable them to oversee and manage the TransAM deployment.